Didnt play for a while, lost real money

I payed real money for this, bought hour of coin walls etc, got to level 60, had massive amount of coins. Just went to play it for the first time in a couple months and all my coins, items, coin walls, and levels are GONE. I will be requesting a refund as I spent real money for items I do not have.

Bob Foss73670 about Coin Pirates